Shelly Devices FAQ (95)

How to check the IP address of the Shelly device if it's listed as OFFLINE?

How to connect 120A transformer to Shelly EM?

How to use Shelly devices without internet?

I am not able to connect to Shelly network. What should I do?

I'm unable to add my Shelly device to the cloud and I'm seeing the error "Device owned by another user." What steps should I take?

I got Shelly UL version - I see on device's label it can be powered by 30-50V but on documentation is stated 24-60V. What is the correct value?

I have a sprinkler system. What device is required for automating it?

I have a wind sensor attached to the roller shutter. Would it work with Shelly Plus 2PM, Shelly Pro 2PM?

I have an Air Conditioner. Can I use some of the Shelly relays to turn on/off them remotely?

I have purchased Shelly RGBW2 and have noticed an extra item in the packaging. It has a central circuit board covered in heat shrink. What is the purpose for it?

I'm concerned about my devices reaching high temperatures. What measures can I take?

I see wrong measurement from Shelly EM/3EM/Pro 3EM. What should I do?

I want to control a load above 16A and monitor his consumption. What device should I use?

In which situations I need the RC snubber?

Is it possible to control 2 devices together, when there is no physical connection between them?

Is it possible to control devices with HTTP commands when temporary there is no internet access?

Is it possible to use external power supply for Shelly H&T/ Shelly Plus H&T?

Is it safe to use Shelly Plus H&T with batteries and USB power supply at the same?

My devices are turning on at a specific time. What should I do to stop this?

My Shelly relay is restarting when switching on inductive load - such as fans, motors, roller. What should I do?