Browse articles

Explore How-To's and learn best practices from our knowledge base

Submit a ticket

Describe your issue by filling out the support ticket form
Community

Community

Join our exclusive customer community

Knowledge base

View all articles

Shelly FAQ

Review our FAQ section prior to submitting a support ticket.

Shelly Z-Wave

Contain all the articles related to the Shelly Z-Wave devices. The product line known as "Shelly Qubino Wave" will now be referred as "Shelly Wave". This Name change will not impact the functionality of any devices. The only modification will be the use of the new name in all future documentation.

Solutions & Articles

Discover a wealth of information, solutions, and insightful articles

Installation Videos

Simplify setup with our quick-install videos, ensuring effortless assembly for your convenience.
KB Icon

Knowledge base

Learn everything you need about Shelly devices.
API Icon

Shelly API docs

Integrate and control our devices with custom applications and services.
installation Icon

Shelly Smart Control Guide

Become an expert with Shelly Smart Control Application.
Downloads Icon

Downloads

Download Shelly device compliances.

Most popular articles

View all articles

Update device and include it manually to Shelly Smart Control

Modified on Fri, 8 Nov, 2024 at 11:30 AM

How to factory reset a Shelly device?

Modified on Thu, 9 May, 2024 at 2:04 PM

Shelly device is shown as offline in Shelly Cloud Application, but it is powered. What is the problem?

Modified on Thu, 2 May, 2024 at 3:04 PM

I'm unable to add my Shelly device to the cloud and I'm seeing the error "Device owned by another user." What steps should I take?

Modified on Wed, 24 Apr, 2024 at 3:04 PM

Troubleshooting Shelly devices

Modified on Mon, 3 Feb at 2:20 PM

Shelly Wave - Firmware updates

Modified on Fri, 13 Jun at 12:05 PM

I have changed my router/modem with another one. How to integrate back my devices into the new router and network?

Modified on Mon, 16 Dec, 2024 at 7:06 PM

Range extender functionality

Modified on Wed, 30 Oct, 2024 at 12:01 PM