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Notification: Alexa, Google Home and SmartThings issue

Please note that we have received reports regarding issues with Alexa, Google Home, and SmartThings not responding with Shelly device's control.

Our team is actively working to resolve this as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your understanding.

NOTIFICATION: Delivery Delays to Israel

Due to the current situation in Israel, we are experiencing unavoidable delays in shipments to this region. Our team is working closely with our delivery partners to minimize disruptions, and we appreciate your understanding and patience during this time.

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Most popular articles

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Update device and include it manually to Shelly Smart Control

Modified on Fri, 8 Nov at 11:30 AM

How to factory reset a Shelly device?

Modified on Thu, 9 May at 2:04 PM

Shelly device is shown as offline in Shelly Cloud Application, but it is powered. What is the problem?

Modified on Thu, 2 May at 3:04 PM

I'm unable to add my Shelly device to the cloud and I'm seeing the error "Device owned by another user." What steps should I take?

Modified on Wed, 24 Apr at 3:04 PM

Troubleshooting Shelly devices

Modified on Thu, 9 May at 8:58 AM

Shelly Qubino Wave - Firmware updates

Modified on Wed, 14 Aug at 4:40 PM

I have changed my router with another one. How to integrate back my devices into the new router and network?

Modified on Thu, 2 May at 4:07 PM

I am not able to add my device to the Cloud. What should I do?

Modified on Thu, 5 Jan, 2023 at 2:12 PM