Password Reset Workaround for Shelly Cloud Account

Some  users may have trouble resetting their Shelly Cloud account password — the reset link may open the login page instead of the reset page.

Quick Fix: Use a PC Browser

1. Copy the Reset Link
   In the email, tap and hold the reset link > tap Copy.

2. Send the Link to Your PC
   Email it to yourself or use another method to open it on your computer - simply open the email from PC, not from phone

3. Open the Link in a PC Browser
   Paste the link into Chrome, Firefox, or another browser on your PC and press Enter.

4. Reset Your Password
   Follow the steps on the page to set a new password, then log in with your new credentials.