I am not able to login in the shop website. What should I do?

Modified on Wed, 11 Jan 2023 at 12:57 PM

Note that the customer accounts for Shelly Shop (https://shelly.cloud) and for the web-based platform for devices control (home.shelly.cloud) are different and independent. So you need to have an account in each of them and make sure you are using the right one.