Wave devices delay between switch and output

Modified on Fri, 08 Sep 2023 at 02:27 PM

The introduction of a programmed delay in device functionality originate from the option where the device can be added to the gateway via the utilisation of a switch, connected to either SW1 or SW2. In the context of previous series 500 Qubino devices, a significant volume of user complaints and support tickets emerged due to users encountering difficulties while attempting to add the device through switches linked to the input points (SW).

In the older Qubino devices, precise timing was of crucial importance, making the inclusion process notably challenging. The user manual specified the requirement of "3 clicks in 3 seconds." While most users attempted to adhere to this guideline, the execution often proved too swift, resulting in failed inclusions. The main point of the issue lay in the necessity for clicks to be executed at an approximate rate of one click per second; failing to meet this criteria would lead to unsuccessful inclusions. Additionally, with each click, the connected appliance was subjected to alternating power states, causing it to cycle between on and off states.

To address these challenges, we have implemented enhancements that now permit users to perform faster clicks to facilitate device inclusion. This revised approach has proven highly effective, rendering the inclusion process considerably more user-friendly when employing the switch. To achieve this, we've reprogrammed the device to pause briefly and monitor user input, distinguishing between actions such as inclusion initiation (resetting or calibration) and commands to toggle the light on or off. This pause is the delay that is present between the click and the turning on the output.

Our ongoing efforts remain focused on exploring alternative methodologies to achieve faster switching retaining the possibility of  the inclusion / exclusion via SW connectors.