If your Shelly Wall Display has trouble connecting to Wi-Fi or frequently disconnects, try the following steps:
1. Check for the Latest Firmware
Ensure your device is running the most recent firmware version.
You can update it via the Shelly App or the web interface.
2. Optimize Your Wi-Fi Network
For the Small Wall Display:
Connect the device to a dedicated 2.4 GHz Wi-Fi network (not a combined 2.4/5 GHz network).Set your Wi-Fi channel to 1, 6, or 11, or another channel with minimal interference.
For the XL and later Versions:
These models perform best on 5 GHz Wi-Fi networks.
If your router supports it, enable Wi-Fi 6 in the router settings for improved connectivity.
3. Restart Your Router
Reboot your Wi-Fi router from its admin panel, or simply unplug it for 10 seconds and plug it back in to refresh the connection.
4. Reconnect Your Shelly Wall Display
On the Wall Display:
Open the Network menu.
Select your saved Wi-Fi network and tap Forget Network.
Perform two or more consecutive software reboots before reconnecting to your Wi-Fi network.