If your Wave device exhibits erratic behaviour, including turning on or off without input from the switch, experiencing random switching events, turning off under load, failing to turn on, and inconsistent operation, particularly under specific conditions, you may check below for solution.
Verify Device configuration and automation-s in the gateway.
Probable cause: Incorrect settings or wrong automation.
- Check configuration settings (parameters 19 - 22), ensuring no automation or schedules are causing the issue in the Gateway.
Physical Installation
Probable cause: Poor physical connections.
- Ensure all connections are secure and not loose.
- Check for signs of damage or wear on the device and cables.
Check the Load and Power Supply
Probable cause: Overload or power supply issues.
- Verify the load does not exceed the device's rated capacity.
- Ensure the power supply voltage is stable and within the specified range.
Check for "Ghost Switching" Due to Induction
Probable cause: Induction in long input cables.
- Use shielded cables or twist the switch input wires to reduce induction.
- Ensure cables from the switch to the input are as short as possible.
- Add a capacitor (0.1µF) across the input terminals to filter out noise.
Environmental Factors
Probable cause: Extreme temperatures or humidity.
Probable cause: Extreme temperatures or humidity.
- Ensure the device is installed in an environment within its operational temperature and humidity range.