Black Friday Update: Please review our FAQs before contacting support!

Reset the Shelly Wave device

Modified on Thu, 9 May at 12:30 PM

Note! After Factory reset, all custom parameters and stored values (kWh, associations, routing, etc.) will return to their default state. Home ID and Node ID assigned to the Device will be deleted. Use this reset procedure only when the gateway is missing or otherwise inoperable.


Resetting with the Switch / Push-button connected to any SW*

  1. Connect the Device to a power supply

  2. Toggle the switch / push-button connected to any SW terminal-s (SW, Sw1, Sw2, etc.) 5 times quickly. The Device must receive on/off signal 5 times, which means pressing the momentary switch 3 times, or toggling the switch on and off 3 times.

  3. During factory reset, the LED will turn solid green for about 1s, then the blue and red LED will start blinking in fast for approx. 2s.

  4. The blue LED will be blinking slower if the Factory reset was successfully the device will be removed from a Z-Wave™ network if it was in the network before the reset.



*Note! Factory reset with a switch/push-button is only possible within the first minute after the Device is connected to a power supply.


Resetting with the S button*

  1. Connect the Device to a power supply (if it is not connected yet).

  2. To enter the Setting mode*, quickly press and hold the S button on the Device until the LED turns solid blue.

  3. Press the S button multiple times until the LED turns solid red.

  4. Release and then press and hold (> 2s) the S button on the Device until the red LED starts blinking faster. Releasing the S button will start the factory reset.

  5. During factory reset, the LED will turn solid green for about 1s, then the blue and red LED will start blinking fast for approx. 2s.
    **(During factory reset, the LED will turn solid violet)

  6. The blue LED will be blinking slower if the Factory reset was successfully the device will be removed from a Z-Wave™ network if it was in the network before the reset.



*Note! Factory reset with the S button is possible at any time.
**Note! Valid only for the Plug US  


Resetting with Parameter

The factory reset can be done also with the Parameter no. 120. Setting this parameter to value 1 will reset the device.