Black Friday Update: Please review our FAQs before contacting support!
Unfortunately, it's not possible to modify the shipping address for an already placed order.
Contact our customer support team through the ticket system. Please provide your order ID along with the correct shipping address. Please note that once an order has been dispatched, it's not possible to change the shipping address.
You can access our ticket system through the following link: https://support.shelly.cloud/en/support/home